Policy Library
8Published policies
5Audience groups
Legal
Policies and terms
The rules that apply to the game, the website and the alpha.
Security Coverage
Account, recovery, session, and verification expectations are now documented as first-class platform policy.
Community Coverage
Conduct, reporting, guild recruitment, fan use, and tester confidentiality standards are published in one place.
Tester NDA
For the Heartlands alpha, the full Alpha Test Agreement at /alpha/agreement applies and replaces this summary.
Effective May 26, 2026
Open policy →Account Security Policy
Documents the password, recovery, session, and verification expectations for Dragonheim website accounts.
Effective May 26, 2026
Open policy →Bug Reporting Rules
Defines the expected format and handling rules for website, account, and gameplay-related bug reports.
Effective May 26, 2026
Open policy →Fan Content Policy
Explains how community creators may reference Dragonheim themes, imagery, and lore in non-commercial fan works.
Effective May 26, 2026
Open policy →Community Guidelines
Provides practical expectations for forum posting, guild recruiting, reports, and public player identity on the website.
Effective May 26, 2026
Open policy →Code of Conduct
Sets the expected standards for respectful participation in community, support, and public platform spaces.
Effective May 26, 2026
Open policy →Privacy Policy
Explains what account, support, and moderation data the website stores and how that information is used.
Effective May 26, 2026
Open policy →Terms of Service
Defines the baseline agreement for using the Dragonheim Online website, services, and community systems.
Effective May 26, 2026
Open policy →